Evolve Mortgage Services Data Breach Lawsuit Investigation
If you recently received a data-breach letter from Evolve Mortgage Services, you may be eligible to take legal action and receive free identity-protection services. Use the information below to understand the incident and the steps you can take right now.
Key Timeline
Breach window: September 17 – September 24, 2025
Discovery date: September 24, 2025
Consumer notices mailed: February 3, 2026
Public disclosure filed: February 4, 2026
What Happened?
On September 24, 2025, Evolve Mortgage Services on behalf of financial institutions (Evolve Mortgage Services) detected unusual activity within its network. A third-party cyber-security firm was immediately engaged. The investigation confirmed that an unauthorized party had access to certain data from September 17 through September 24, 2025. Impacted individuals were formally notified on February 3, 2026.
What Information Was Exposed?
The notice states that the affected data may include your name. Evolve Mortgage Services reports that it has no reason to believe the information has been misused.
Company Response
Secured the network and replaced certain hardware
Implemented additional security policies and procedures
Completed a comprehensive forensic investigation
Offering 12 months of credit-monitoring and identity-protection services through Cyberscout (a TransUnion company)
Your Next Steps
Activate the free credit monitoring using the instructions in your mailed notice.
Review account statements and credit reports for unfamiliar activity over the next 12–24 months.
Document any fraud losses promptly with your financial institution.
Consider legal options to recover costs related to the breach.
Company Overview
Website: evolvemortgageservices.com
Industry: Mortgage Services
Founded: 1991
Headquarters: 290 S. Preston Road, Suite 370, Prosper, TX, USA
Support: Contact page
Social Profiles:
Sources
Impacted Entities
Frequently Asked Questions
I received a data breach letter from Evolve Mortgage Services — what should I do?
Follow the activation steps for the free Cyberscout credit-monitoring service, review your financial accounts, and keep the notice for your records.
How do I submit a claim related to the Evolve Mortgage Services data breach?
You may be able to pursue a claim for time, out-of-pocket expenses, and future risk. Preserve all documents (letter, receipts, fraud reports) and consult a data-breach attorney about eligibility.
Am I eligible to join a lawsuit against Evolve Mortgage Services?
If you received the mailed notice or can confirm your data was involved, you may qualify. Eligibility generally depends on proof of impact and residency.
What information did the Evolve Mortgage Services breach expose?
The company’s notice lists name as the data element potentially exposed.
Did Evolve Mortgage Services offer credit monitoring, and for how long?
Yes. Impacted individuals are offered 12 months of credit-monitoring and identity-protection services through Cyberscout.
How many people were affected by the Evolve Mortgage Services breach?
The total number of impacted individuals has not been disclosed in the public filing.
How can I get the official breach notice PDF for Evolve Mortgage Services?
You can download it directly from the California Attorney General’s website using the button above.
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