Fidelity Enrollment Services Data Breach Notice: What Happened and Your Legal Options

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Got a data breach notice from Fidelity Enrollment Services?

Dapeer Law, P.A. is investigating a potential class action against Fidelity Enrollment Services, a business based in Windcrest, Texas, on behalf of individuals whose personal information may have been involved in a data security incident Fidelity Enrollment Services reported to the Texas Attorney General.

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People affected
5,680
Total reported to the Texas Attorney General
Breach window
Aug 31, 2026
Start and end date in the Texas filing
Notification delay
Not stated in the filings
Discovered Aug 31, 2026 (Texas filing); mailing date not in the filings
Credit monitoring
Not disclosed in filing
Check your letter for any monitoring offer
Updates

Latest on the Fidelity Enrollment Services data breach

  • : Dapeer Law opened its investigation following notice filings posted by the Texas Attorney General.
Eligibility

Who qualifies for the Fidelity Enrollment Services data breach investigation

You may be eligible to participate in a class action if any of the following applies:

  • You received a data breach notification letter from Fidelity Enrollment Services.
  • Your letter may describe a credit monitoring offer; the state filings do not say whether one was made.
  • Fidelity Enrollment Services reported to the Texas Attorney General that name of individual and Social Security number information may have been involved.
  • No proof of harm required to consult with counsel. You do not need to have already suffered identity theft to explore your legal options.
  • Excluded: individuals who did not receive a breach notice and whose information was not involved in the incident.

Not sure if you qualify?

Send us your notice, we'll confirm your eligibility at no cost.

Check eligibility →
Background

What happened in the Fidelity Enrollment Services data breach

Fidelity Enrollment Services, a business with an address in Windcrest, Texas, reported a data security incident to the Texas Attorney General. The report was posted by the Texas Attorney General on November 3, 2026. Fidelity Enrollment Services reported 5,680 affected individuals to the Texas Attorney General, including 5,419 Texans. The Texas filing lists name of individual and Social Security number information as the types of personal information involved, and it gives August 31, 2026 as the date the breach was discovered and as both the start and end date of the breach.

The Texas filing does not say how the incident happened, when notice letters were mailed, or whether credit monitoring was offered. It says consumers were notified by U.S. Mail. If you received a letter, check it for the details that apply to you, including any monitoring offer and its enrollment deadline.

Fidelity Enrollment Services LLC data breach facts, as reported to the Texas Attorney General
Breach facts from official filings with the Texas Attorney General.
Texas AG filing Retail & E-commerce Social Security number information
Action plan

What to do if you got a Fidelity Enrollment Services data breach notice

1

Keep your notice letter

Do not discard it. It is the only copy of what was sent to you, and important evidence if you decide to take part in a lawsuit.

2

Check your letter for a credit monitoring offer

The state filings do not say whether Fidelity Enrollment Services offered credit monitoring. If your letter includes an offer, note the enrollment deadline. Accepting it does not waive your right to pursue legal action.

3

Place a fraud alert or credit freeze

Contact Equifax, Experian, and TransUnion to place a fraud alert or freeze on your file. Request a free weekly credit report from AnnualCreditReport.com, and use the FTC's IdentityTheft.gov recovery guide.

4

Speak with a data breach attorney

Consultations with Dapeer Law are free and confidential. We'll review your notice, explain your options, and advise whether you may be eligible to join a class action.

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Timeline

Fidelity Enrollment Services breach timeline

Aug 31, 2026 Passed
Breach start and end date, according to the Texas filing
Aug 31, 2026 Passed
Breach discovered, according to the Texas filing
Nov 3, 2026 Passed
Report posted by the Texas Attorney General
Pending Active
Potential class action filing
Statutes of limitations vary by state and legal theory, typically one to six years. Waiting can permanently bar your claim.
Possible recovery

Compensation you may be entitled to

Out-of-pocket expenses

Credit freezes, identity restoration services, and other costs incurred responding to the breach.

Time spent monitoring

Hours spent reviewing accounts, disputing fraudulent charges, and dealing with identity theft issues.

Identity theft & fraud losses

Unreimbursed funds stolen from accounts, unauthorized credit lines, or tax refund fraud tied to the breach.

Statutory damages

Certain state data breach and consumer protection statutes provide for fixed damages regardless of actual loss.

Injunctive relief

Court orders requiring Fidelity Enrollment Services, which the Texas filing lists as a retail or merchant business, to implement stronger data security practices going forward.

Compensation categories depend on applicable state law, the types of data exposed, and documented losses. No recovery is guaranteed.

FAQ

Fidelity Enrollment Services data breach FAQ

I received a data breach letter from Fidelity Enrollment Services. What should I do? +

Keep the letter, check it for any monitoring offer and its deadline, review your statements, consider a fraud alert or freeze, and contact a data breach attorney.

Is the Fidelity Enrollment Services data breach notice real or a scam? +

Fidelity Enrollment Services has reported this incident to the Texas Attorney General. Compare your notice to the official filing linked in Sources below, and use only contact details printed in your letter or in that filing. Be cautious of unexpected calls, texts or emails about the breach that ask for your Social Security number or account login. If you are unsure, send your notice to Dapeer Law for a free review.

Am I eligible to join a class action against Fidelity Enrollment Services? +

If you received a breach notice from Fidelity Enrollment Services about this incident, you are likely eligible for a free case evaluation. Eligibility depends on your state of residence, the categories of your data that were involved, and any losses you have suffered. Dapeer Law will review your notice at no cost.

How much money could I receive from a class action lawsuit? +

Data breach class action recoveries vary significantly. Settlements typically range from a few hundred dollars for basic out-of-pocket losses to several thousand dollars for documented identity theft, with class size, damages, and negotiation all affecting the final amount. No payout is guaranteed, and this investigation has not yet resulted in a settlement.

What personal information was exposed in the breach? +

The Texas filing lists name of individual and Social Security number information as the types of personal information involved. Your letter may list what was involved for you.

Did Fidelity Enrollment Services offer free credit monitoring? +

The state filings do not say whether Fidelity Enrollment Services offered credit monitoring. Check your notice letter for any offer and its enrollment deadline.

How many people were affected by the Fidelity Enrollment Services breach? +

Fidelity Enrollment Services reported 5,680 affected individuals to the Texas Attorney General, including 5,419 Texans. This page will be updated as additional information becomes available.

Is there a deadline to take legal action? +

Yes. Statutes of limitations for data breach claims vary by state and legal theory, typically ranging from one to six years. Waiting can permanently bar your claim. Contact us as soon as possible for a free evaluation.

How do I get a copy of the official breach notice? +

Fidelity Enrollment Services' notice letter is not posted on the Texas Attorney General website. The Texas Attorney General lists the report in its Data Security Breach Reports portal (linked in Sources below). If you received a letter but no longer have it, Dapeer Law can still review your situation.

References

Sources & references

Attorney advertising. This page is provided for informational purposes only. It does not constitute legal advice or form an attorney-client relationship. Dapeer Law, P.A. is not affiliated with Fidelity Enrollment Services LLC or any credit bureau. Prior results do not guarantee a similar outcome. Information regarding the data incident is drawn from official filings with the Texas Attorney General.
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Rachel Dapeer, Esq.

Rachel Dapeer is the founding partner of Dapeer Law, P.A., a consumer class action firm with offices in Florida, California, New York, New Jersey, and Illinois. With about 15 years of class action experience, she represents consumers in data breach, privacy, and consumer protection cases. She is admitted to practice in Florida, New York, New Jersey, and Illinois. Hear her hot takes on tiktok: @thatattorneyrachel

https://www.dapeer.com/rachel-dapeer
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