Motility Data Breach Letter: What Happened and Your Legal Options
Got a data breach letter from Motility?
Dapeer Law, P.A. is investigating a potential class action against Motility (listed in state filings as Motility Software Solutions, Inc.), a Maitland, Florida service provider of dealer management software to recreational vehicle and power sports dealers. The investigation is on behalf of individuals whose personal information may have been involved in the August 2025 data security incident.
Latest on the Motility data breach
- : Dapeer Law opened its investigation following notice filings posted by the Indiana, New Hampshire and Texas Attorneys General.
Who qualifies for the Motility data breach investigation
You may be eligible to participate in a class action if any of the following applies:
- You received a data breach notification letter from Motility.
- Your letter offered 12 months of free LifeLock identity monitoring, including credit monitoring, with enrollment open until January 15, 2027.
- Your personal information was in files held by Motility, which the New Hampshire filing describes as a service provider of dealer management software to recreational vehicle and power sports dealers.
- No proof of harm required to consult with counsel. You do not need to have already suffered identity theft to explore your legal options.
- Excluded: individuals who did not receive a breach notice and whose information was not involved in the incident.
Not sure if you qualify?
Send us your notice, we'll confirm your eligibility at no cost.
What happened in the Motility data breach
According to Motility's notice letter, Motility detected unusual activity within certain computer servers that support its business operations in August 2025. A supplemental notice that Motility's counsel sent to the New Hampshire Attorney General places that detection on or around August 19, 2025. Motility determined that an unauthorized actor deployed malware that encrypted a portion of its systems. The forensic evidence suggests that before encryption the unauthorized actor may have removed limited files containing personal information. According to the Indiana Attorney General, Motility sent its first notices on September 29, 2025.
On September 2, 2026, during a routine file maintenance process, Motility discovered additional files that the unauthorized actor may have accessed during the August 2025 incident. Its original investigation had not identified these files. According to the New Hampshire filing, Motility identified the individuals whose information was in these files on September 17, 2026 and notified the affected dealers on October 8, 2026. The filing also says that on October 19, 2026, Motility would begin providing written notification to affected individuals on behalf of those dealers. That supplemental notice came more than a year after the unusual activity was first detected. Motility is offering 12 months of LifeLock identity monitoring.
The notice letter filed with the New Hampshire Attorney General says the affected files vary by individual. It says they may have contained one or more of the following: full name, postal address, e-mail address, telephone number, date of birth, social security number, driver's license number, and credit or debit card number, expiration date, and security code. The Texas filing lists Social Security Number Information, Driver's License number, Financial Information and Date of Birth. Motility reported 767,562 affected individuals to the Texas Attorney General and 766,000 affected individuals to the Indiana Attorney General. The issues being evaluated include whether Motility's security practices met legal standards and whether the time it took to find the additional files caused further harm.
Why Motility had your information
Motility provides dealer management software to recreational vehicle and power sports dealers.
Your letter still qualifies for a free review.
What to do if you got a Motility data breach letter
Keep your notice letter
Do not discard it. Your letter contains the promo code and member ID for LifeLock enrollment and is important evidence if you decide to participate in a lawsuit.
Enroll in the free 12-month LifeLock monitoring
Enroll at Norton.com/offers or by calling 800-899-0180 before January 15, 2027, using the codes in your letter. Accepting this benefit does not waive your right to pursue legal action.
Place a fraud alert or credit freeze
Contact Equifax, Experian, and TransUnion to place a fraud alert or freeze on your file. Request a free weekly credit report from AnnualCreditReport.com, and use the FTC's IdentityTheft.gov recovery guide. Because the letter lists credit or debit card numbers, expiration dates and security codes, also review your card statements closely and contact your card issuer about any suspicious payment-card activity.
Speak with a data breach attorney
Consultations with Dapeer Law are free and confidential. We'll review your notice, explain your options, and advise whether you may be eligible to join a class action.
Submit your notice for a free review
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Motility breach timeline
Compensation you may be entitled to
Out-of-pocket expenses
Credit freezes, identity restoration services, and other costs incurred responding to the breach.
Time spent monitoring
Hours spent reviewing accounts, disputing fraudulent charges, and dealing with identity theft issues.
Identity theft & fraud losses
Unreimbursed funds stolen from accounts, unauthorized credit lines, or tax refund fraud tied to the breach.
Statutory damages
Certain state data breach and consumer protection statutes provide for fixed damages regardless of actual loss.
Injunctive relief
Court orders requiring Motility to implement stronger data security practices for the personal data of its dealers' customers going forward.
Compensation categories depend on applicable state law, the types of data exposed, and documented losses. No recovery is guaranteed.
Motility data breach FAQ
I received a data breach letter from Motility. What should I do? +
Keep the letter and enroll in the free 12-month LifeLock identity monitoring before January 15, 2027. Review your credit card bills, bank statements and credit reports, and place a fraud alert or credit freeze. Then contact a data breach attorney for a free consultation. The letter also advises contacting your card issuer if you see suspicious payment-card activity. Accepting monitoring does not waive your right to sue.
Is the Motility data breach letter real or a scam? +
Motility has reported this incident to the Indiana, New Hampshire and Texas Attorneys General. Compare your letter to the official filing linked in Sources below, and use only the enrollment website and phone number printed in your letter. Be cautious of unexpected calls, texts or emails about the breach that ask for your Social Security number or account login. If you are unsure, send your letter to Dapeer Law for a free review.
Why did I get a Motility letter if I never used Motility? +
According to the New Hampshire filing, Motility is a service provider that provides dealer management software to recreational vehicle and power sports dealers. The filing says the files the unauthorized actor may have removed contained the personal data of those dealers' customers. Motility says it is providing the written notification on behalf of those dealers.
Am I eligible to join a class action against Motility? +
If you received a Motility breach notice letter, you are likely eligible for a free case evaluation. Eligibility depends on your state of residence, the categories of your data that may have been involved, and any losses you have suffered. Dapeer Law will review your notice at no cost.
How much money could I receive from a class action lawsuit? +
Data breach class action recoveries vary significantly. Settlements typically range from a few hundred dollars for basic out-of-pocket losses to several thousand dollars for documented identity theft, with class size, damages, and negotiation all affecting the final amount. No payout is guaranteed, and this investigation has not yet resulted in a settlement.
What personal information was exposed in the breach? +
The notice letter filed with the New Hampshire Attorney General says the affected files vary by individual. It says they may have contained full name, postal address, e-mail address, telephone number, date of birth, social security number, driver's license number, and credit or debit card number, expiration date, and security code. The Texas filing lists Social Security Number Information, Driver's License number, Financial Information and Date of Birth. Check your individual letter for the categories that apply to you.
Did Motility offer free credit monitoring? +
Yes. Motility is offering 12 months of LifeLock identity monitoring at no cost. The letter says this includes Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. The letter gives an enrollment deadline of January 15, 2027. Enrollment is separate from, and does not waive, your right to pursue a claim.
How many people were affected by the Motility breach? +
Motility reported 767,562 affected individuals to the Texas Attorney General, including 194,755 Texans. It reported 766,000 affected individuals to the Indiana Attorney General, including 8,160 Indiana residents. The New Hampshire filing lists approximately two New Hampshire residents, and the letter says approximately 1,407 Rhode Island residents are receiving the notice. These figures come from separate filings and should not be added together. This page will be updated as additional information becomes available.
Is there a deadline to take legal action? +
Yes. Statutes of limitations for data breach claims vary by state and legal theory, typically ranging from one to six years. Waiting can permanently bar your claim. Contact us as soon as possible for a free evaluation.
How do I get a copy of the official breach notice? +
An example of the notice letter is attached to Motility's supplemental filing with the New Hampshire Attorney General (linked in Sources below). The Texas Attorney General also posted a report on the breach on October 23, 2026. If you received a letter but no longer have it, Dapeer Law can assist you in obtaining a copy during your free consultation.
Sources & references
- Official breach notice filing · New Hampshire Attorney General, Motility Software Solutions Supplemental Data Incident Notification
- Secondary regulator report · Indiana Attorney General, 2025 data breach year-to-date report (Motility Software Solutions)
- Secondary regulator report · Texas Attorney General, Data Security Breach Reports (Motility Software Solutions, posted Oct 23, 2026)
- Credit bureau freezes · Equifax · Experian · TransUnion
- Free weekly credit reports · AnnualCreditReport.com
- Identity theft recovery guide · FTC IdentityTheft.gov
Don't let the deadline decide for you. Submit your claim today.
You only have a limited window to act. Our team will review your notice, explain your options, and tell you whether you may be eligible to recover compensation, at no cost to you.
