Paradigm Healthcare Services Data Breach Lawsuit Investigation

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Data Breaches / Paradigm Healthcare Services
Active investigation Data breach · Healthcare Notices mailed Sep 14, 2026

Received a October 2025 breach notice from Paradigm Healthcare Services?

Dapeer Law, P.A. is investigating a potential class action against Paradigm Healthcare Services, a San Francisco, California Medi-Cal billing and consulting firm, on behalf of individuals whose protected health information may have been exposed in the October 2025 network intrusion.

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Breach window
Oct 8 to 15, 2025
Unauthorized network access
Notification delay
About 11 months
Discovered Oct 2025, notices Sep 2026
Credit monitoring
Not offered
No complimentary monitoring in the notice
Eligibility

Who may qualify

You may be eligible to participate in a class action if any of the following applies:

  • You received a data breach notification letter from Paradigm Healthcare Services dated October 2025.
  • Your letter states that your name, date of birth, gender, or Medi-Cal member identification number may have been viewed in the incident.
  • You are a Medi-Cal member whose information was held by Paradigm Healthcare Services in its capacity as a third-party Medi-Cal billing service provider.
  • No proof of harm required to consult with counsel. You do not need to have already suffered identity theft to explore your legal options.
  • Excluded: individuals who did not receive a breach notice and whose information was not involved in the incident.

Not sure if you qualify?

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Background

What happened

Paradigm Healthcare Services ("Paradigm"), a San Francisco, California firm that provides Medi-Cal billing and consulting services as a third-party service provider under an agreement with the California Department of Health Care Services, states that it discovered unauthorized access to its network on October 13, 2025. The company reports that it took affected systems offline, engaged incident-response specialists, and notified law enforcement the same day. The investigation determined that an unauthorized party had access to the network between October 8 and October 15, 2025.

According to the notice, Paradigm confirmed on August 18, 2026 that certain protected health information was accessible to the unauthorized party. The company filed a copy of its notice with the California Attorney General and mailed letters to affected individuals on September 14, 2026. The notice lists the data elements that may have been viewed as name, date of birth, gender, and Medi-Cal member identification number. It does not appear to include a complimentary credit monitoring or identity protection offer. Paradigm states it has no evidence of fraud stemming from the incident. Roughly eleven months passed between discovery of the incident and notification of affected individuals, a delay that Dapeer Law is evaluating.

Because Paradigm handles Medi-Cal billing, the information involved may be subject to protections under federal and state health-privacy laws. A Medi-Cal member identification number combined with a name and date of birth can raise the risk of medical identity theft and fraudulent benefit claims. The exact categories of data involved for any individual are described in that person's own notice letter.

Medi-Cal Billing Protected Health Information Network Intrusion California Attorney General Notification Delay
Action plan

What to do if you received a letter

1

Keep your notice letter

Do not discard your Paradigm Healthcare Services notice. The letter documents that your information may have been involved and is important evidence if you decide to participate in a lawsuit.

2

Freeze your credit and monitor your accounts

Because the notice does not appear to include a complimentary credit monitoring offer, place a free security freeze and fraud alert with Equifax, Experian, and TransUnion, request your free credit reports, and review your account statements for activity you do not recognize. Taking these steps does not waive your right to pursue legal action.

3

Place a fraud alert or credit freeze

Contact Equifax, Experian, and TransUnion to place a fraud alert or freeze on your file. Request a free weekly credit report from AnnualCreditReport.com, and use the FTC's IdentityTheft.gov recovery guide. Because your Medi-Cal member identification number may have been involved, also review your Medi-Cal statements and explanation-of-benefits notices for services you did not receive, and keep copies of any suspicious correspondence or bills.

4

Speak with a data breach attorney

Consultations with Dapeer Law are free and confidential. We'll review your notice, explain your options, and advise whether you may be eligible to join a class action.

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Timeline

Breach timeline

Oct 8, 2025 Passed
Unauthorized access to Paradigm network begins
Oct 13, 2025 Passed
Intrusion discovered, systems taken offline, law enforcement notified
Oct 15, 2025 Passed
Unauthorized access period ends
Aug 18, 2026 Passed
Review confirms protected health information was accessible
Sep 14, 2026 Passed
Notice filed with the California Attorney General, letters mailed
Pending Active
Potential class action filing
Statutes of limitations vary by state and legal theory, typically one to six years. Waiting can permanently bar your claim.
Possible recovery

Compensation you may be entitled to

Out-of-pocket expenses

Credit freezes, identity restoration services, and other costs incurred responding to the breach.

Time spent monitoring

Hours spent reviewing accounts, disputing fraudulent charges, and dealing with identity theft issues.

Identity theft & fraud losses

Unreimbursed funds stolen from accounts, unauthorized credit lines, medical-claim fraud, or tax refund fraud tied to the breach.

Statutory damages

Certain state data breach and consumer protection statutes provide for fixed damages regardless of actual loss.

Injunctive relief

Court orders requiring the company to implement stronger data security practices to protect Medi-Cal member information going forward.

Compensation categories depend on applicable state law, the types of data exposed, and documented losses. No recovery is guaranteed.

FAQ

Common questions

I received a data breach letter from Paradigm Healthcare Services. What should I do? +

Keep your notice letter, place a fraud alert or security freeze with Equifax, Experian, and TransUnion, request your free credit reports, and monitor your Medi-Cal statements, explanation-of-benefits notices, and financial accounts for unfamiliar activity. Save copies of any suspicious correspondence or billing. You may also speak with a data breach attorney about your options.

Am I eligible to join a class action against Paradigm Healthcare Services? +

Individuals who received a notice letter from Paradigm Healthcare Services are the most likely to qualify. Eligibility can also depend on your state of residence, the categories of your information that were involved, and whether you have experienced losses or face increased future risk. An attorney can review your individual notice and advise you.

How much money could I receive from a class action lawsuit? +

Data breach class action recoveries vary significantly. Settlements typically range from a few hundred dollars for basic out-of-pocket losses to several thousand dollars for documented identity theft, with class size, damages, and negotiation all affecting the final amount. No payout is guaranteed, and this investigation has not yet resulted in a settlement.

What personal information was exposed in the breach? +

According to the notice filed with the California Attorney General, the data elements that may have been viewed include name, date of birth, gender, and Medi-Cal member identification number. The information affected for you is described in your individual notice letter.

Did Paradigm Healthcare Services offer free credit monitoring? +

The notice filed with the California Attorney General does not identify a complimentary credit monitoring or identity protection offer. Instead, it recommends precautionary self-monitoring, such as placing a fraud alert or security freeze and reviewing your free credit reports. If your letter includes an enrollment code, use it before the stated deadline, since accepting a monitoring benefit does not waive your right to pursue legal action. This page will be updated if an offer is confirmed.

How many people were affected by the Paradigm Healthcare Services breach? +

Paradigm Healthcare Services has not publicly disclosed the number of affected individuals in its California Attorney General filing. This page will be updated as more information becomes available.

Is there a deadline to take legal action? +

Yes. Statutes of limitations for data breach claims vary by state and legal theory, typically ranging from one to six years. Waiting can permanently bar your claim. Contact us as soon as possible for a free evaluation.

How do I get a copy of the official breach notice? +

Paradigm Healthcare Services filed a copy of its notice with the California Attorney General, whose office makes such filings available to the public on its data breach notification page. You can also use the Sources link on this page, and Dapeer Law can help you obtain a copy during a free consultation.

References

Sources & references

Attorney advertising. This page is provided for informational purposes only. It does not constitute legal advice or form an attorney-client relationship. Dapeer Law, P.A. is not affiliated with Paradigm Healthcare Services, Not offered, or any credit bureau. Prior results do not guarantee a similar outcome. All information regarding the data incident is drawn from the official notification filed with California Attorney General on September 14, 2026.
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