Powerhouse Retail Services Data Breach Lawsuit Investigation
Powerhouse Retail Services is notifying individuals of a network intrusion that occurred on September 20, 2023 and was confirmed on January 22, 2026. If you received a breach letter, you may have legal rights and time-sensitive steps to protect your identity.
Act now: review the facts below, download the official notice, and learn how to pursue possible claims or complimentary credit monitoring.
Key Takeaways
Incident date: September 20, 2023
Discovery date: January 22, 2026
Reported to regulators: February 3, 2026 (Maine and Vermont Attorneys General)
Data involved: Name (additional elements not specified in the notice)
Free services offered: Epiq – Privacy Solutions ID 1B Credit Monitoring - Plus (complimentary enrollment)
What Happened?
An unauthorized individual accessed Powerhouse Retail Services’ network on September 20, 2023. According to the Maine Attorney General filing, the intruder “may have viewed a limited amount of data.” The company’s investigation, led by external cybersecurity professionals, confirmed on January 22, 2026 that personal information could have been accessed or acquired.
Information Exposed
Based on notices filed with state regulators, the following data elements were potentially affected:
Name
Social Security number
Driver’s license number
Financial information (e.g., bank-account, credit, or debit-card number)
Medical information
The company has not publicly disclosed whether any additional data categories beyond those listed above were involved.
Company Response
Powerhouse Retail Services states it:
Launched an immediate and thorough investigation with outside cybersecurity experts.
Notified law-enforcement and state regulators.
Is offering complimentary Epiq – Privacy Solutions ID 1B Credit Monitoring - Plus to impacted individuals.
Provided guidance on placing fraud alerts, credit freezes, and monitoring financial accounts.
Your Next Steps
If you received a letter dated on or after February 3, 2026:
Enroll in the free credit monitoring service before the activation deadline listed in your letter.
Review bank, credit-card, and insurance statements for unfamiliar activity.
Consider placing a fraud alert or security freeze with the credit bureaus.
Keep copies of all correspondence—this may be useful for any future legal action.
Company Overview
Powerhouse Retail Services provides facility management solutions across the United States.
Website: powerhousenow.com
Headquarters: 812 S Crowley Rd Ste A, Crowley, TX, United States
Year founded: 2004
Industry: Facility Management
Employees: 501 – 1,000
Parent entity: Lincolnshire Management
Sources
Impacted Entities
Frequently Asked Questions
I received a data breach letter from Powerhouse Retail Services — what should I do?
Follow the enrollment instructions for the complimentary Epiq credit monitoring, monitor your financial accounts, and keep the letter for your records.
How do I submit a claim related to the Powerhouse Retail Services data breach?
Gather proof of any out-of-pocket losses or misuse of your information, then consult a qualified data-privacy attorney or class-action firm to discuss eligibility.
What information did the Powerhouse Retail Services breach expose?
The notice indicates that names, Social Security numbers, driver’s license numbers, financial information (including credit or debit-card numbers), and medical information may have been involved.
Did Powerhouse Retail Services offer credit monitoring, and for how long?
Yes. Impacted individuals are offered complimentary Epiq – Privacy Solutions ID 1B Credit Monitoring - Plus. The letter does not specify the duration.
How many people were affected by the Powerhouse Retail Services breach?
According to state filings, approximately 1,480 individuals were impacted.
How can I get the official breach notice (PDF) for Powerhouse Retail Services?
You can download it directly from the Maine or Vermont Attorney General’s websites using the buttons above.
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