Uber Technologies Data Breach Notice: What Happened and Your Legal Options

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Active investigation Data breach · Technology Sample letter dated Nov 10, 2026

Got a data breach notice from Uber Technologies?

Dapeer Law, P.A. is investigating a potential class action against Uber Technologies, on behalf of individuals whose personal information may have been involved in a data security incident Uber Technologies reported to the Massachusetts Attorney General.

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Massachusetts residents affected
2,567
Reported to the Massachusetts Attorney General; Massachusetts only
Breach window
Not yet disclosed
Awaiting more information
Notification delay
About 32 days
Discovered Oct 9, 2026; earliest notice Nov 10, 2026
Credit monitoring
Credit monitoring offered
Cyberscout (TransUnion); enroll within 90 days of letter date
Updates

Latest on the Uber Technologies data breach

  • : Dapeer Law opened its investigation following notice filings posted by the Massachusetts Attorney General.
  • : We added the California Attorney General's filing for Uber Technologies to the sources below. The posted notice letter is now summarized on this page.
  • : We added new official information about the Uber Technologies data breach. The posted notice letter is now summarized on this page.
Eligibility

Who qualifies for the Uber Technologies data breach investigation

You may be eligible to participate in a class action if any of the following applies:

  • You received a data breach notification letter from Uber Technologies.
  • The notice letter filed with the California Attorney General says Uber Technologies is offering credit monitoring and fraud assistance at no charge through Cyberscout, a TransUnion company. You must enroll within 90 days from the date of your letter.
  • Uber Technologies reported to the Massachusetts Attorney General that driver's license numbers may have been involved.
  • No proof of harm required to consult with counsel. You do not need to have already suffered identity theft to explore your legal options.
  • Excluded: individuals who did not receive a breach notice and whose information was not involved in the incident.

Not sure if you qualify?

Send us your notice, we'll confirm your eligibility at no cost.

Check eligibility →
Background

What happened in the Uber Technologies data breach

Uber Technologies reported a data security incident to the Massachusetts Attorney General on November 11, 2026. The Massachusetts filing reports 2,567 Massachusetts residents affected and lists driver's license numbers as involved. No company-reported total has been found in the sources. The notice letter filed with the California Attorney General says that on October 9, 2026, a service provider notified Uber that an unauthorized third party had compromised the service provider's internal credentials and used them to access Uber's account with the service provider. Uber says it severed data connections with the service provider and launched an investigation, which determined on October 13, 2026 that the unauthorized party had used the compromised credentials to access Uber data connected to the service provider.

The notice letter is dated November 10, 2026. It leaves the specific data elements blank in its template, so check your letter for what was involved for you. The letter says Uber is offering credit monitoring and fraud assistance at no charge through Cyberscout, a TransUnion company, with enrollment required within 90 days from the date of the letter, and that it has not identified any misuse of data to date. The notice letter filed with the California Attorney General leaves the number of months of credit alerts blank in its template, so your letter should show how long your coverage lasts. Enrollment is through www.mytrueidentity.com using the activation code in your letter. Questions can go to Uber's call center at 1-866-317-7961, which the letter says is available 8:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday, excluding holidays. This page will be updated as more information becomes available.

Top of the sample Uber Technologies, Inc. data breach notice letter filed with the California Attorney General
Sample notice letter filed with the California Attorney General. Your letter may look slightly different.
Massachusetts AG filing Data security incident Driver's license numbers
Action plan

What to do if you got an Uber Technologies data breach notice

1

Keep your notice letter

Do not discard it. It is the only copy of what was sent to you, and important evidence if you decide to take part in a lawsuit.

2

Enroll in the credit monitoring offer

The notice letter filed with the California Attorney General says Uber Technologies is offering credit monitoring and fraud assistance at no charge through Cyberscout, a TransUnion company. Enroll at www.mytrueidentity.com using the activation code in your letter within 90 days from the date of the letter. Accepting it does not waive your right to pursue legal action.

3

Place a fraud alert or credit freeze

Contact Equifax, Experian, and TransUnion to place a fraud alert or freeze on your file. Request a free weekly credit report from AnnualCreditReport.com, and use the FTC's IdentityTheft.gov recovery guide.

4

Speak with a data breach attorney

Consultations with Dapeer Law are free and confidential. We'll review your notice, explain your options, and advise whether you may be eligible to join a class action.

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Timeline

Uber Technologies breach timeline

Oct 9, 2026 Passed
Service provider notified Uber of unauthorized access
Oct 13, 2026 Passed
Investigation determined Uber data was accessed
Nov 10, 2026 Passed
Notice letters dated
Nov 11, 2026 Passed
Reported to the Massachusetts Attorney General
Pending Active
Potential class action filing
Statutes of limitations vary by state and legal theory, typically one to six years. Waiting can permanently bar your claim.
Possible recovery

Compensation you may be entitled to

Out-of-pocket expenses

Credit freezes, identity restoration services, and other costs incurred responding to the breach.

Time spent monitoring

Hours spent reviewing accounts, disputing fraudulent charges, and dealing with identity theft issues.

Identity theft & fraud losses

Unreimbursed funds stolen from accounts, unauthorized credit lines, or tax refund fraud tied to the breach.

Statutory damages

Certain state data breach and consumer protection statutes provide for fixed damages regardless of actual loss.

Injunctive relief

Court orders requiring Uber Technologies to implement stronger data security practices going forward.

Compensation categories depend on applicable state law, the types of data exposed, and documented losses. No recovery is guaranteed.

FAQ

Uber Technologies data breach FAQ

I received a data breach letter from Uber Technologies. What should I do? +

Keep the letter, check it for any monitoring offer and its deadline, review your statements, consider a fraud alert or freeze, and contact a data breach attorney.

Is the Uber Technologies data breach notice real or a scam? +

Uber Technologies has reported this incident to the California and Massachusetts Attorneys General. Compare your notice to the official filing linked in Sources below, and use only the enrollment website and phone number printed in your letter. Be cautious of unexpected calls, texts or emails about the breach that ask for your Social Security number or account login. If you are unsure, send your notice to Dapeer Law for a free review.

Am I eligible to join a class action against Uber Technologies? +

If you received a breach notice from Uber Technologies about this incident, you are likely eligible for a free case evaluation. Eligibility depends on your state of residence, the categories of your information that may have been involved, and any losses you have suffered. Dapeer Law will review your notice at no cost.

How much money could I receive from a class action lawsuit? +

Data breach class action recoveries vary significantly. Settlements typically range from a few hundred dollars for basic out-of-pocket losses to several thousand dollars for documented identity theft, with class size, damages, and negotiation all affecting the final amount. No payout is guaranteed, and this investigation has not yet resulted in a settlement.

What personal information was exposed in the breach? +

The Massachusetts filing lists driver's license numbers as involved. The notice letter filed with the California Attorney General leaves the list of data elements blank in its template, so your letter may list what was involved for you.

Did Uber Technologies offer free credit monitoring? +

Yes. The notice letter filed with the California Attorney General says Uber Technologies is offering credit monitoring and fraud assistance at no charge, provided by Cyberscout, a TransUnion company. The letter leaves the length of the service blank in its template. Enrollment is at www.mytrueidentity.com with the activation code in your letter, and you must enroll within 90 days from the date of the letter. Questions can go to 1-866-317-7961, 8:00 a.m. to 8:00 p.m. Eastern time, Monday through Friday, excluding holidays.

How many people were affected by the Uber Technologies breach? +

The Massachusetts filing reports 2,567 Massachusetts residents affected. That is a Massachusetts-only count, and no company-reported total has been found in the sources. This page will be updated as more information becomes available.

Is there a deadline to take legal action? +

Yes. Statutes of limitations for data breach claims vary by state and legal theory, typically ranging from one to six years. Waiting can permanently bar your claim. Contact us as soon as possible for a free evaluation.

How do I get a copy of the official breach notice? +

A template of Uber Technologies' notice letter is posted on the California Attorney General website. The Massachusetts Attorney General lists the report in its data breach notification reports (linked in Sources below). If you received a letter but no longer have it, Dapeer Law can still review your situation.

References

Sources & references

Attorney advertising. This page is provided for informational purposes only. It does not constitute legal advice or form an attorney-client relationship. Dapeer Law, P.A. is not affiliated with Uber Technologies, Inc. or any credit bureau. Prior results do not guarantee a similar outcome. Information regarding the data incident is drawn from official filings with the California and Massachusetts Attorneys General.
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Rachel Dapeer, Esq.

Rachel Dapeer is the founding partner of Dapeer Law, P.A., a consumer class action firm with offices in Florida, California, New York, New Jersey, and Illinois. With about 15 years of class action experience, she represents consumers in data breach, privacy, and consumer protection cases. She is admitted to practice in Florida, New York, New Jersey, and Illinois. Hear her hot takes on tiktok: @thatattorneyrachel

https://www.dapeer.com/rachel-dapeer
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