My Doctor, LLC Data Breach Lawsuit Investigation
Received an August 2026 breach notice from My Doctor?
Dapeer Law, P.A. is investigating a potential class action against My Doctor, LLC, a Cincinnati, Ohio internal medicine practice, on behalf of patients whose personal information may have been exposed in the December 2025 network intrusion at its cloud services vendor.
Who may qualify
You may be eligible to participate in a class action if any of the following applies:
- You received a data breach notification letter from My Doctor dated August 2026.
- Your letter offered enrollment in a complimentary Experian IdentityWorks membership.
- You were a patient of My Doctor and had personal information held by the practice in its capacity as a healthcare provider.
- No proof of harm required to consult with counsel. You do not need to have already suffered identity theft to explore your legal options.
- Excluded: individuals who did not receive a breach notice and whose information was not involved in the incident.
Not sure if you qualify?
Send us your notice, we'll confirm your eligibility at no cost.
What happened
My Doctor, LLC ("My Doctor"), a Cincinnati, Ohio internal medicine practice, learned on December 18, 2025 that an unauthorized party had accessed part of the cloud infrastructure that its third-party technology vendor, Aesto, maintained on its behalf. Outside cybersecurity specialists were retained to investigate. The forensic review determined that information stored in Aesto's Amazon Web Services environment may have been accessed between December 2 and December 18, 2025.
My Doctor states that its investigation confirmed on May 26, 2026 that protected health information may have been involved, and that written notices were mailed to affected patients on August 7, 2026. The notice filed with the Massachusetts Attorney General on August 10, 2026 reports that 5 Massachusetts residents were affected and lists full name, Social Security number, and certain protected health information among the data involved. The practice is offering a complimentary Experian IdentityWorks membership, and reports that it has no evidence of misuse. Roughly eight months passed between discovery of the incident and notification of affected patients, a delay that Dapeer Law is evaluating.
Because My Doctor is a healthcare provider, patient information held by the practice may be subject to protections under federal and state health-privacy laws. The combination of a Social Security number with health information can raise the risk of both financial and medical identity theft. The exact categories of data involved for any individual are described in that person's own notice letter.
What to do if you received a letter
Keep your notice letter
Do not discard it. Your letter contains the activation code for the complimentary Experian IdentityWorks membership and is important evidence if you decide to participate in a lawsuit.
Enroll in the free Experian IdentityWorks membership
Enroll in the complimentary Experian IdentityWorks membership offered in your letter before the stated deadline. Accepting this benefit does not waive your right to pursue legal action.
Place a fraud alert or credit freeze
Contact Equifax, Experian, and TransUnion to place a fraud alert or freeze on your file. Request a free weekly credit report from AnnualCreditReport.com, and use the FTC's IdentityTheft.gov recovery guide. Because health information may have been involved, also review your insurance explanation-of-benefits statements and medical billing records for services you did not receive.
Speak with a data breach attorney
Consultations with Dapeer Law are free and confidential. We'll review your notice, explain your options, and advise whether you may be eligible to join a class action.
Submit your notice for a free review
Two minutes online. A licensed attorney reviews every submission.
Breach timeline
Compensation you may be entitled to
Out-of-pocket expenses
Credit freezes, identity restoration services, and other costs incurred responding to the breach.
Time spent monitoring
Hours spent reviewing accounts, disputing fraudulent charges, and dealing with identity theft issues.
Identity theft & fraud losses
Unreimbursed funds stolen from accounts, unauthorized credit lines, medical-claim fraud, or tax refund fraud tied to the breach.
Statutory damages
Certain state data breach and consumer protection statutes provide for fixed damages regardless of actual loss.
Injunctive relief
Court orders requiring the practice and its technology vendors to implement stronger data security practices going forward.
Compensation categories depend on applicable state law, the types of data exposed, and documented losses. No recovery is guaranteed.
Common questions
I received a data breach letter from My Doctor. What should I do? +
Keep your notice letter, enroll in the complimentary Experian IdentityWorks membership described in it, and review your credit reports, financial statements, and medical billing records for unfamiliar activity. Consider placing a fraud alert or security freeze with the credit bureaus, which is especially worth considering here because Social Security numbers are reported to have been involved. Because the breach involves a healthcare provider, also watch your insurance explanation-of-benefits statements for services you did not receive. You may also speak with a data breach attorney about your options.
Am I eligible to join a class action against My Doctor? +
Patients who received a notice letter from My Doctor are the most likely to qualify. Eligibility can also depend on your state of residence, the categories of your information that were involved, and whether you have experienced any losses or fraud. An attorney can review your individual notice and advise you.
How much money could I receive from a class action lawsuit? +
Data breach class action recoveries vary significantly. Settlements typically range from a few hundred dollars for basic out-of-pocket losses to several thousand dollars for documented identity theft, with class size, damages, and negotiation all affecting the final amount. No payout is guaranteed, and this investigation has not yet resulted in a settlement.
What personal information was exposed in the breach? +
The notice filed with the Massachusetts Attorney General lists full name, Social Security number, and certain protected health information stored on the vendor's network. The specific health information involved was not itemized publicly. The information affected for you is described in your individual notice letter.
Did My Doctor offer free credit monitoring? +
Yes. My Doctor states that affected individuals can enroll in a complimentary Experian IdentityWorks membership. The activation code and the length of the coverage are provided in the mailed notice, so check your letter for those details and enroll before the stated deadline. Enrolling does not waive your right to pursue a claim.
How many people were affected by the My Doctor breach? +
The Massachusetts Attorney General filing reports 5 Massachusetts residents. My Doctor has not publicly disclosed a nationwide total, and patients in other states may also have received letters. This page will be updated as more information becomes available.
Is there a deadline to take legal action? +
Yes. Statutes of limitations for data breach claims vary by state and legal theory, typically ranging from one to six years. Waiting can permanently bar your claim. Contact us as soon as possible for a free evaluation.
How do I get a copy of the official breach notice? +
My Doctor filed a copy of its notice with the Massachusetts Attorney General, whose office makes such filings available to the public. Dapeer Law can also help you obtain a copy during a free consultation.
Sources & references
- Official breach notice filing · Massachusetts Attorney General, My Doctor, LLC Data Breach Notification (PDF)
- Company · My Doctor, LLC (mydoctorllc.com)
- Credit bureau freezes · Equifax · Experian · TransUnion
- Free weekly credit reports · AnnualCreditReport.com
- Identity theft recovery guide · FTC IdentityTheft.gov
Don't let the deadline decide for you. Submit your claim today.
You only have a limited window to act. Our team will review your notice, explain your options, and tell you whether you may be eligible to recover compensation, at no cost to you.
