Towne Mortgage Data Breach Lawsuit Investigation
On November 13, 2025, Towne Mortgage began notifying borrowers and applicants that a cyber-attack in June 2025 allowed outsiders to copy sensitive loan information. If you received a letter, you may be entitled to free credit monitoring and potential compensation. Complete the form on this page to discuss your legal options with a data-breach attorney at no cost.
Key Takeaways
Unauthorized network access occurred on June 7, 2025.
Incident discovered on October 14, 2025; consumer letters mailed November 13, 2025.
Exposed data: full name, Social Security number, date of birth, financial account and loan numbers (varies by individual).
Towne Mortgage is providing 12 months of single-bureau credit monitoring and fraud assistance through Cyberscout (a TransUnion company) at no cost.
What Happened?
Towne Mortgage Company (“Towne Mortgage”) detected unusual activity suggesting unauthorized access to its computer network. A forensic investigation confirmed that an intruder copied certain files on June 7, 2025. After reviewing the documents, the company determined on October 14, 2025 that personal information linked to specific customers was involved.
Information Exposed
According to Towne Mortgage’s notice filed with the California Department of Financial Protection & Innovation, the incident may have compromised:
Full name
Social Security number
Date of birth
Financial account number
Loan number
The exact combination of data elements varies for each affected person.
Incident Timeline
June 7, 2025 — Unauthorized access event.
October 14, 2025 — Breach confirmed during forensic review.
November 13, 2025 — Consumer notification letters mailed.
February 6, 2026 — Incident publicly reported to the California Attorney General.
How Towne Mortgage Responded
The company states it:
Isolated and secured affected systems.
Engaged external cybersecurity professionals to investigate.
Completed a manual document review to identify impacted individuals.
Notified law-enforcement regulators and mailed individual letters.
Arranged free 12-month credit monitoring, credit reports, credit scores, and proactive fraud assistance through Cyberscout.
Steps for Affected Borrowers
If you received a Towne Mortgage data breach letter, you should:
Enroll in the complimentary Cyberscout credit-monitoring service by the deadline listed in your letter.
Review your credit report for unfamiliar accounts or inquiries.
Retain all breach-related documents for your records.
Consult an attorney to understand your rights to compensation for time, out-of-pocket losses, or risk of identity theft.
Company Overview
Towne Mortgage Company (Towne Mortgage) is a nationwide mortgage lender founded in 1982 and now part of TowneBank.
Website: townemortgage.com
Contact: Online form & phone numbers
Privacy Policy: View policy
Headquarters: 888 W Big Beaver Rd., Suite 310, Troy, MI, USA
Industry: Mortgage Lending
Parent: TowneBank
Social: Facebook | LinkedIn | X (Twitter)
Sources
Impacted Entities
Frequently Asked Questions
I received a data breach letter from Towne Mortgage — what should I do?
Enroll in the free Cyberscout credit monitoring service, review your credit reports for unfamiliar activity, and consult a breach-law attorney to evaluate your legal rights.
How do I submit a claim related to the Towne Mortgage data breach?
Complete the contact form on this page to have an attorney review your situation. If a class action or individual lawsuit is filed, counsel can advise on next steps and eligibility.
Am I eligible to join a lawsuit against Towne Mortgage?
You may qualify if your personal information was included in the files copied during the June 7, 2025 breach. Eligibility depends on factors such as documented losses and residency.
What information did the Towne Mortgage breach expose?
Potentially exposed data includes your full name, Social Security number, date of birth, financial account number, and loan number. The exact details vary by person.
Did Towne Mortgage offer credit monitoring, and for how long?
Yes. The company is providing 12 months of single-bureau credit monitoring, credit reports, credit scores, and fraud assistance through Cyberscout at no charge.
How many people were affected by the Towne Mortgage breach?
Towne Mortgage has not publicly disclosed the total number of impacted individuals as of February 6, 2026.
How can I get the official breach notice (PDF) for Towne Mortgage?
You can download it directly from the California Attorney General website using the button above.
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