Southern Illinois Healthcare MyChart Pixel Class Action Settlement: $17.50 Cash Payment Plus Free Privacy Service
Southern Illinois Healthcare Pixel Class Action Settlement
Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP agreed to a class action settlement over allegations that their use of third-party tracking technologies, called tracking pixels, on the MyChart patient portal and Health Risk Assessment web pages disclosed patient information in a way that violated certain privacy laws. Approximately 79,215 U.S. patients who signed into the MyChart patient portal, scheduled appointments through MyChart or website open scheduling, or completed a Health Risk Assessment during the class periods between November 2, 2020 and July 6, 2023 can claim a one-time $17.50 cash payment and one year of CyEx Privacy Shield Pro, with attorneys' fees and the Class Representative service award paid separately by Southern Illinois.
Settlement type
$17.50/claim + Privacy Shield
Per-claimant cash + 1-year privacy service (no common fund)
Top payout
$17.50
Cash + 1 year of CyEx Privacy Shield Pro
Claim deadline
Jun 15, 2026
35 days remaining
You may be owed money
Filing is free and takes a few minutes. Deadline: Jun 15, 2026.
Do you qualify?
You are a Class Member if ALL of the following apply:
- You are a U.S. resident and were a patient of Southern Illinois Healthcare Enterprises, Southern Illinois Hospital Services, or Southern Illinois Medical Services.
- You signed into Defendants' MyChart patient portal, or scheduled an appointment through the MyChart patient portal or website open scheduling, between February 21, 2022 and February 28, 2023, or between June 12, 2023 and July 6, 2023.
- Or you completed a Health Risk Assessment between November 2, 2020 and January 31, 2021, or between February 1, 2021 and April 30, 2021.
- Southern Illinois' records identify approximately 79,215 individuals as Class Members. Many Class Members were sent a notice directly.
- Excluded: The Judge presiding over the case and the Judge's family and staff; Southern Illinois and its officers, directors, and related companies; anyone who validly excludes themselves from the Settlement; and attorneys for the parties.
Not sure if you qualify? Call the Settlement Administrator at (833) 386-6512, email info@SouthernIllinoisHealthPixelSettlement.com, or visit SouthernIllinoisHealthPixelSettlement.com.
What happened
The lawsuit alleges that Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP used third-party tracking technologies, called tracking pixels, on the MyChart patient portal and Health Risk Assessment web pages in a way that violated certain privacy laws. Plaintiff filed Doe v. Southern Illinois Healthcare Enterprises, Inc., Case No. 2023LA55, in the Circuit Court of Williamson County, Illinois. The Court has defined the Class as approximately 79,215 U.S. patients who signed into Defendants' MyChart patient portal, scheduled appointments through MyChart or website open scheduling, or completed a Health Risk Assessment during specified periods between November 2, 2020 and July 6, 2023.
Southern Illinois denies that it did anything wrong, and the Court has not decided who is right. The parties agreed to settle to avoid the cost, risk, disruption, and time of continued litigation. Under the Settlement, Southern Illinois will pay a $17.50 cash payment to each Class Member who submits a valid and timely Claim Form, and will enroll Class Members in one year of CyEx Privacy Shield Pro, with attorneys' fees and the Class Representative service award paid separately by Southern Illinois without reducing the amount available to Class Members.
How to file a claim
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1
Confirm you are eligible
You must be a U.S. resident who signed into Southern Illinois Healthcare's MyChart patient portal, scheduled an appointment through MyChart or website open scheduling, between February 21, 2022 and February 28, 2023, or between June 12, 2023 and July 6, 2023, or who completed a Health Risk Assessment between November 2, 2020 and January 31, 2021, or between February 1, 2021 and April 30, 2021. Many Class Members were sent a notice directly by Southern Illinois.
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2
Choose your benefits
Class Members can claim a one-time $17.50 cash payment with no proof or explanation required, and can also enroll in one year of CyEx Privacy Shield Pro, which includes Dark Web scanning, compromised password scanning, a VPN, a password manager, and access to a fraud resolution agent if anything suspicious happens. You may file a claim for one or both benefits. Enrollment codes for CyEx Privacy Shield Pro have been sent to Class Members; if you no longer have your code, contact the Settlement Administrator.
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3
File online or by mail
Submit the Claim Form online at SouthernIllinoisHealthPixelSettlement.com by June 15, 2026, or download a printable Claim Form from the website and mail it (postmarked by June 15, 2026) to: Southern Illinois Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799. You may also call (833) 386-6512 or email info@SouthernIllinoisHealthPixelSettlement.com to request a paper Claim Form.
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4
Receive your payment
Payments are issued after the Court grants final approval at the August 24, 2026 Final Approval Hearing and any appeals are resolved. The appeal process can take a year or more. No follow-up is required once your Claim Form is submitted.
Key dates
- Jun 15, 2026 Opt-out & objection deadline Upcoming
- Jun 15, 2026 Claim filing deadline Upcoming
- Aug 24, 2026 Final Fairness Hearing (9:00 a.m. CT, in person) Upcoming
- TBD after final approval Payments issued to claimants Pending
The Final Approval Hearing is scheduled for August 24, 2026 at 9:00 a.m. Central Time at the Circuit Court of Williamson County, Illinois, 200 West Jefferson Street, Marion, IL 62959. The Court may move the hearing without further notice, so check SouthernIllinoisHealthPixelSettlement.com for updates before traveling.
Where the money is going
There is no common settlement fund. Southern Illinois pays $17.50 to each Class Member who submits a valid and timely Claim Form, on a per-claim basis, and separately pays for one year of CyEx Privacy Shield Pro for Class Members who enroll. Class Counsel's request for attorneys' fees and costs of up to $625,000.00 and the Class Representative service award of up to $3,500.00 are paid separately by Southern Illinois and do not reduce the amount available to Class Members.
All amounts listed above are subject to final court approval at the August 24, 2026 Final Approval Hearing. The Court may award less than the amounts requested. Per the Settlement, none of the attorneys' fees, costs, or service award reduce the $17.50 cash payment or the Privacy Shield Pro benefit available to any Class Member.
Common questions
How much money will I receive?
Each Class Member who submits a valid and timely Claim Form can receive a one-time $17.50 cash payment, with no proof or explanation required. Class Members can also separately enroll in one year of CyEx Privacy Shield Pro, which includes Dark Web scanning, compromised password scanning, a VPN, a password manager, and access to a fraud resolution agent. There is no common fund and no pro rata reduction; attorneys' fees, costs, and the Class Representative service award are paid separately by Southern Illinois and do not reduce Class Member benefits.
Do I need to submit proof of purchase?
No documentation is required to claim the $17.50 cash payment. The Settlement Administrator and Southern Illinois have records identifying approximately 79,215 individuals as Class Members. Enrollment codes for CyEx Privacy Shield Pro were sent to Class Members; if you no longer have your code, contact the Settlement Administrator at (833) 386-6512 or info@SouthernIllinoisHealthPixelSettlement.com.
What if I didn’t receive a notice?
You can still file a Claim Form if you did not receive a direct notice, so long as you meet the eligibility requirements. Notice in this case was distributed directly to identified Class Members, with publication and online notice as backup. If you believe you are a Class Member, visit SouthernIllinoisHealthPixelSettlement.com or call the Settlement Administrator at (833) 386-6512 to confirm your status and request a Claim Form.
Does staying in the class affect my right to sue later?
If you do not opt out by June 15, 2026, you remain in the Class and are bound by the Settlement's release. That means you cannot separately sue Southern Illinois for the legal claims resolved by this Settlement, which concern Southern Illinois' use of third-party tracking pixels on the MyChart patient portal and Health Risk Assessment web pages. The full release language is in Section 3 of the Settlement Agreement, available at SouthernIllinoisHealthPixelSettlement.com. To opt out, mail, email, or postmark a written, signed Request for Exclusion by June 15, 2026 to Southern Illinois Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799.
When will payments be sent out?
The Court will hold the Final Approval Hearing on August 24, 2026 at 9:00 a.m. Central Time at the Circuit Court of Williamson County, Illinois, 200 West Jefferson Street, Marion, IL 62959. Payments will only be issued after the Court grants final approval and any appeals are resolved. The appeal process can take a year or more. No action is required after a valid Claim Form is submitted, just check SouthernIllinoisHealthPixelSettlement.com for status updates.
Dapeer Law, P.A.
Consumer class action attorneys based in South Florida. We track settlements so you don’t have to.
Similar open settlements
This page is for informational purposes only and does not constitute legal advice. Dapeer Law, P.A. is not the administrator of this settlement and is not affiliated with Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP, Simpluris (the Settlement Administrator), or Class Counsel Lynn A. Toops of CohenMalad, LLP, J. Gerard Stranch, IV of Stranch, Jennings & Garvey, PLLC, Samuel J. Strauss of Strauss Borrelli, PLLC, and Raina Borrelli of Strauss Borrelli, PLLC. The case is Doe v. Southern Illinois Healthcare Enterprises, Inc., Southern Illinois Hospital Services, and Southern Illinois Medical Services, NFP, Case No. 2023LA55, pending in the Circuit Court of Williamson County, Illinois before TBD - verify before publishing. Class representatives are John Doe (pseudonymous plaintiff). Southern Illinois Healthcare denies wrongdoing. This website is attorney advertising. Past results do not guarantee future outcomes.
