Cash App Users: Block Inc. Reached a CFPB Settlement — Checks Being Mailed Starting June 8, 2026
Block / Cash App CFPB Enforcement Settlement
Block, Inc., the parent company of Cash App, reached a settlement with the Consumer Financial Protection Bureau (CFPB) over allegations related to Cash App's historical customer service and disputes practices between July 1, 2019 and January 16, 2025. Affected Cash App consumers have been identified from records and are receiving settlement checks by mail starting June 8, 2026 -- no claim form is required. Block denies wrongdoing.
Settlement fund
Not disclosed
Common fund
Top payout
Varies
Automatic check, no claim needed
Check expiration
180 days
Cash within 180 days of receipt
You may be owed money
Checks are being mailed automatically. No claim form required.
Do you qualify?
You are a Class Member if ALL of the following apply:
- You are a current or former Cash App user who was identified by Block, Inc. as eligible for compensation under the CFPB consent order.
- Your Cash App account had qualifying activity during the period from July 1, 2019 through January 16, 2025, related to customer service or disputes practices.
- No action is required. Epiq, the Settlement Administrator, is mailing checks to eligible consumers starting June 8, 2026 based on Block's records. If you are eligible, you will receive a check automatically.
- Excluded: Consumers who have not been identified by Block, Inc. as eligible based on its records. Eligibility is determined from Block's internal data -- there is no self-enrollment process.
Not sure if you should have received a check? Call the Settlement Administrator at (888) 832-1301 (Mon–Fri 8:30 AM–9:00 PM ET / 5:30 AM–6:00 PM PT), or visit cashappcfpbsettlement.com.
What happened
On January 16, 2025, the Consumer Financial Protection Bureau entered a consent order against Block, Inc. (formerly Square, Inc.), the parent company of Cash App, resolving a matter primarily related to certain aspects of Cash App's historical customer service program and disputes practices. The CFPB's action covered the period from July 1, 2019 through January 16, 2025, during which Cash App's practices related to error resolution and unauthorized transaction disputes were at issue.
Block, Inc. denies the allegations and denies any wrongdoing or liability. As part of the resolution, Block agreed to provide compensation to certain affected Cash App consumers identified from its records. Because this is a federal regulatory enforcement action brought by the CFPB rather than a private class action lawsuit, there is no opt-out process, no class certification hearing, and no Final Fairness Hearing. Payments are distributed automatically by the Settlement Administrator, Epiq, on behalf of Block.
How payments work
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1. Check your mail starting June 8, 2026
If you have been identified as an eligible consumer, Epiq will mail a settlement check to you automatically starting June 8, 2026. You do not need to file a claim form or take any action to receive your check. Checks are issued in batches on a rolling basis throughout the year.
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2. Cash your check promptly
Your check will expire 180 days after it is issued. Cash or deposit it as soon as possible after receiving it. No 1099 tax form will be issued for this payment. Consult a tax advisor if you have questions about the tax treatment of your individual payment.
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3. Contact the administrator if you have questions
If you believe you are eligible but have not received a check, or if you have questions about your check, contact the Settlement Administrator at cashappcfpbsettlement.com/Home/Contact, by phone at (888) 832-1301 (Mon–Fri 8:30 AM–9:00 PM ET / 5:30 AM–6:00 PM PT), or by mail at: Block, Inc. CFPB Settlement Administrator, P.O. Box 2529, Portland, OR 97208-2529.
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4. Keep your address current
Checks are mailed to the address associated with your Cash App account or on file with the Settlement Administrator. If your address has changed, contact Epiq at (888) 832-1301 to update your information and ensure your check reaches you.
Key dates
- Jan 16, 2025 CFPB consent order entered Upcoming
- 180 days from issuance Check expiration (approx.) Upcoming
- No Fairness Hearing (CFPB enforcement action) Upcoming
- TBD after final approval Checks mailed automatically starting June 8, 2026 Pending
This is a federal regulatory enforcement action brought by the CFPB, not a private class action. The consent order was entered on January 16, 2025; there is no opt-out process and no Final Fairness Hearing. Settlement checks are being mailed starting June 8, 2026 on a rolling basis. Important: checks expire 180 days after issuance. Cash your check as soon as possible after receiving it. For status updates, visit cashappcfpbsettlement.com.
Where the money is going
The total compensation pool has not been publicly disclosed. Block, Inc. is distributing payments directly to affected Cash App consumers identified from its records, through Epiq as the Settlement Administrator. Because this is a government enforcement action by the CFPB rather than a private class action, the traditional common-fund structure (with attorneys' fees and administration costs deducted before consumer payments) does not apply here. The specific check amount varies by consumer and is printed on each individual check.
The specific payment amount for each consumer is determined by Block, Inc. and Epiq based on the consumer's individual account history. No 1099 will be issued. The total fund size and per-consumer calculation methodology have not been publicly disclosed.
Common questions
How much money will I receive?
The specific amount is printed on your individual check. The total fund size and the methodology used to calculate individual payments have not been publicly disclosed. No 1099 will be issued for this payment.
Do I need to submit proof of purchase?
No proof or documentation is required. Eligibility is determined entirely from Block, Inc.'s internal records. If you are eligible, you will receive a check automatically. If you believe you are eligible but have not received a check, contact the Settlement Administrator at (888) 832-1301.
What if I didn’t receive a notice?
If you believe you should have received a check but have not, contact the Settlement Administrator at (888) 832-1301 (Mon–Fri 8:30 AM–9:00 PM ET), write to Block, Inc. CFPB Settlement Administrator, P.O. Box 2529, Portland, OR 97208-2529, or use the contact form at cashappcfpbsettlement.com/Home/Contact. Checks are issued in batches on a rolling basis, so yours may still be on the way.
Does staying in the class affect my right to sue later?
This is a federal regulatory enforcement action brought by the CFPB, not a private class action, so there is no opt-out process. According to the notice, accepting this payment does not waive any of your legal rights. The consent order was entered on January 16, 2025. If you have questions about how this settlement affects your individual legal rights, consult an attorney.
When will payments be sent out?
Checks began being mailed on June 8, 2026. They are issued in batches on a rolling basis throughout the year. Cash your check as soon as possible after receiving it -- checks expire 180 days after issuance. If you have previously contacted the administrator about receiving your check, it may still be in an upcoming batch.
Dapeer Law, P.A.
Consumer class action attorneys based in South Florida. We track settlements so you don’t have to.
Similar open settlements
This page is for informational purposes only and does not constitute legal advice. Dapeer Law, P.A. is not the administrator of this settlement and is not affiliated with Block, Inc., Epiq (the Settlement Administrator), or Class Counsel CFPB enforcement attorneys of Consumer Financial Protection Bureau (Plaintiff in a government enforcement action). The case is In the Matter of Block, Inc., Docket No. 2025-CFPB-0001, pending in the Consumer Financial Protection Bureau before the Consumer Financial Protection Bureau (federal enforcement consent order). Class representatives are Consumer Financial Protection Bureau (Plaintiff in a government enforcement action). Block / Cash App denies wrongdoing. This website is attorney advertising. Past results do not guarantee future outcomes.
