Fandango Ticket Fees and FanClub Class Action Settlement
Fandango Ticket Fees Class Action Settlement
Fandango Media, LLC agreed to a settlement valued at approximately $9.4 million to resolve two classes of claims: one alleging that Fandango failed to timely disclose mandatory Convenience Fees on California movie ticket purchases, and another alleging violations related to FanClub memberships sold to California and Washington consumers. Eligible class members can receive $3.25 in cash or a voucher, and FanClub members automatically receive a $7.50 voucher.
Total settlement value
~$9.4M
Cash benefits + vouchers
Cash benefit (with claim)
$3.25
Convenience Fee class, flat per member
Claim deadline
Closed
Aug 17, 2026
This settlement is closed
Sign up to get notified about similar consumer fee settlements the moment they open.
Do you qualify?
There are two settlement classes. You may be in one or both:
- Convenience Fee Class: You paid a Convenience Fee to purchase movie tickets through Fandango to a California theater between June 11, 2020 and June 17, 2024, and you are not subject to binding arbitration with Fandango
- FanClub Class: You are a California or Washington consumer who purchased a Fandango FanClub membership between October 7, 2024 and April 16, 2025
- If you are in both classes, you are eligible for benefits from each
- Excluded: Persons who validly opt out; governmental entities; counsel of record for the parties; Fandango and its parents, affiliates, subsidiaries, officers, and directors; the presiding judge; and anyone who previously released their claims against Fandango.
Questions? Contact the Settlement Administrator at (877) 279-8792.
What happened
Plaintiffs Jonathan Beer and Thalia Calo Gonzalez filed a class action against Fandango Media, LLC in the Superior Court of California, County of San Diego (Case No. 25CU046749N). The lawsuit raises two claims. First, it alleges that Fandango failed to timely disclose a mandatory Convenience Fee when consumers purchased movie tickets online to California theaters between June 11, 2020 and June 17, 2024, in violation of California law. Second, it alleges that Fandango violated certain laws in connection with its FanClub membership program, which offered $10.00 monthly credits, discounts, or promo codes that expired after 30 days, sold to California and Washington consumers between October 7, 2024 and April 16, 2025.
Fandango denies that it violated any law and maintains that its disclosures and practices were lawful at all times. The parties agreed to the settlement to avoid the uncertainties and expenses of continued litigation. The estimated total value of cash benefits and vouchers to be distributed is approximately $9.4 million. Attorneys' fees, administration costs, and service awards are paid separately by Fandango and do not reduce the benefits that class members receive.
How to file a claim
-
1
Determine which class you belong to
You may be in the Convenience Fee Class (paid a fee on California Fandango tickets between Jun 11, 2020 and Jun 17, 2024), the FanClub Class (CA or WA consumer who purchased a FanClub membership between Oct 7, 2024 and Apr 16, 2025), or both. If you are in both, you receive benefits from each class.
-
2
Convenience Fee Class: file a claim for $3.25 cash
If you are in the Convenience Fee Class and want the $3.25 cash payment instead of a voucher, submit a Claim Form online at fandangomediasettlement.com by August 17, 2026. You will need the unique Notice ID and confirmation code from your email notice. If you do nothing, you automatically receive a $3.25 Fandango voucher instead.
-
3
FanClub Class: no action needed
If you are in the FanClub Class, you will automatically receive a $7.50 Fandango voucher with no expiration date. No claim form is required. If you are also in the Convenience Fee Class, you can additionally file a claim for the $3.25 cash benefit.
-
4
Or file by mail
Mail your completed Claim Form to: Beer v. Fandango Media, Settlement Administrator, P.O. Box 2779, Portland, OR 97208-2779. Claims must be postmarked by August 17, 2026.
For general information, notice documents, and the full Settlement Agreement, visit the official settlement website: fandangomediasettlement.com.
Key dates
- Jun 18, 2026 Opt-out and objection deadline Upcoming
- Aug 7, 2026 Final approval hearing (1:00 p.m., San Diego North County Courthouse) Upcoming
- Aug 17, 2026 Claim filing deadline (Convenience Fee Class only) Upcoming
- Benefits distributed after final approval and any appeals TBD
The final approval hearing will be held at the San Diego North County Courthouse, 325 South Melrose Drive, Vista, CA 92081, Department N-27. Date may change; check fandangomediasettlement.com for updates.
Where your money goes
Unlike many settlements, attorneys' fees, administration costs, and service awards are paid separately by Fandango and do not reduce the value of benefits distributed to class members.
All amounts listed above are pending and subject to final court approval at the fairness hearing.
Common questions
What will I receive?
It depends on which class you belong to. Convenience Fee Class members who file a claim receive $3.25 in cash (check or electronic payment). If you don't file a claim, you automatically get a $3.25 Fandango voucher instead (expires 3 years after issuance). FanClub Class members automatically receive a $7.50 Fandango voucher with no expiration. If you are in both classes, you get benefits from each.
Do I need to file a claim?
Only if you are in the Convenience Fee Class and want cash instead of a voucher. File a Claim Form by August 17, 2026 to get the $3.25 cash payment. If you do nothing, you still receive a $3.25 voucher. FanClub Class members do not need to file any claim and will automatically receive their $7.50 voucher.
I did not receive a Notice ID. How do I file?
You will need the unique Notice ID and confirmation code from the email notice Fandango sent you. If you did not receive it but believe you are a class member, call the Settlement Administrator at (877) 279-8792 to verify your identity and get instructions on how to file.
How can I use the voucher?
Vouchers can be applied toward movie ticket purchases at Fandango.com or the Fandango app, including any applicable taxes. Vouchers cannot be redeemed at a theater box office, cannot be combined with other discounts or offers, and are not transferable. If your voucher exceeds the order total, the unused portion carries over to future purchases.
When will I get my payment or voucher?
The Court will hold a Final Approval Hearing on August 7, 2026. If approved with no appeals, benefits will be distributed afterward. If there are appeals, it could take longer, possibly more than a year. Check fandangomediasettlement.com for updates on timing.
Dapeer Law, P.A.
Consumer class action attorneys based in South Florida. We track settlements so you don’t have to.
Similar open settlements
A note on our role
Dapeer Law, P.A. did not act as lead counsel or otherwise participate in litigating the above class action and provides this information to remind class members of the deadline to submit a claim for a share of the settlement.
This page is for informational purposes only and does not constitute legal advice. Dapeer Law, P.A. is not the administrator of this settlement and is not affiliated with Fandango Media, LLC or Epiq (the Settlement Administrator). For official information, visit fandangomediasettlement.com or call (877) 279-8792. Class Counsel are Simon Franzini, Martin Brenner, and Grace Bennett of Dovel & Luner, LLP. This website is attorney advertising. Past results do not guarantee future outcomes.
Check out Open Class Action Investigations
