Whirlpool, Maytag, KitchenAid, or JennAir Refrigerator Losing Ice or Water? There’s a Class Action Settlement — File by November 2, 2026
Whirlpool Refrigerator Wire Harness Class Action Settlement
Whirlpool has agreed to settle a class action lawsuit over a wire harness defect that caused in-door features, including ice makers, water dispensers, and control panels, to fail in certain Whirlpool, Maytag, KitchenAid, and JennAir side-by-side refrigerators manufactured between 2018 and 2021. Class members who experienced this issue may qualify for cash reimbursement of repair or replacement costs, or a free covered repair. The claim deadline for past and preexisting issues is November 2, 2026.
Settlement fund
Reimbursement-based
Common fund
Top payout
Up to 75%
of repair costs reimbursed
Claim deadline
Nov 2, 2026
131 days remaining
You may be owed money
Filing is free and takes a few minutes. Deadline: Nov 2, 2026.
Do you qualify?
You are a Class Member if ALL of the following apply:
- You purchased a new qualifying Whirlpool-, Maytag-, KitchenAid-, or JennAir-branded side-by-side refrigerator for residential use from Whirlpool or an authorized reseller within the United States.
- You acquired a qualifying refrigerator as part of a home purchase or remodel, or received one as a new gift purchased from Whirlpool or an authorized reseller.
- Your refrigerator's model and serial number match a qualifying Class Refrigerator (manufactured 2018–2021). Verify at refrigeratorsettlement.com.
- Your refrigerator experienced a Wire Harness Issue: broken or failed wires caused one or more in-door features (ice maker, ice dispenser, water dispenser, or control panel) to stop working.
- Excluded: Officers, directors, and employees of Whirlpool and its affiliates; attorneys in the case and their household members; insurers of class members; subrogees; third-party extended warranty or service contract providers; and persons who opted out by June 2, 2026.
Not sure if you qualify? Call the Settlement Administrator at 1-877-335-4279, email info@RefrigeratorSettlement.com, or visit RefrigeratorSettlement.com.
What happened
Plaintiffs alleged that certain side-by-side refrigerators manufactured by Whirlpool between 2018 and 2021, and sold under the Whirlpool, Maytag, KitchenAid, and JennAir brand names, contain wires running to the freezer door that are prone to failure or breakage. When the wires fail, the refrigerator's in-door features, including the ice maker, ice dispenser, water dispenser, and control panel, stop working. The lawsuit further alleged that Whirlpool breached warranties, was negligent, and fraudulently concealed the wire defect from consumers.
Whirlpool denies all allegations and denies any wrongdoing or liability. The parties agreed to settle to avoid the cost, risk, and uncertainty of continued litigation. The settlement does not release any claims for personal injury or property damage other than to the refrigerator itself.
How to file a claim
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1. Confirm your refrigerator qualifies
Your refrigerator must be a qualifying Whirlpool, Maytag, KitchenAid, or JennAir side-by-side model manufactured between 2018 and 2021 with a matching serial number. Check your model and serial number at refrigeratorsettlement.com. You must also have experienced a Wire Harness Issue affecting in-door features.
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2. Gather your documentation
For past out-of-pocket repair or replacement costs, collect receipts or invoices showing what you paid. If you notified Whirlpool before paying for repairs, that increases your reimbursement percentage. For a preexisting issue not yet repaired, you may elect either a free repair or a cash reimbursement, and can use a declaration in place of some documents. Whirlpool has prequalified class members who previously contacted Whirlpool about this issue.
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3. File online or by mail by November 2, 2026
Submit your Claim Form online at refrigeratorsettlement.com/submit-claim by November 2, 2026, or mail a completed paper form (postmarked by November 2, 2026) to: Costa v. Whirlpool Corp. Refrigerator Settlement, Attn: Class Action Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. For Wire Harness Issues occurring after May 5, 2026, contact Whirlpool at 1-844-667-2929 or refset2026@whirlpool.com within 90 days of discovering the issue.
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4. Receive your payment or repair
Payments and repairs are issued after the Court grants final approval at the July 9, 2026 Fairness Hearing and any appeals are resolved. If you elected the repair option, Whirlpool will contact you to arrange parts and service once your claim is approved. No follow-up is needed once your claim is submitted.
Key dates
- Jun 2, 2026 Opt-out & objection deadline Passed
- Nov 2, 2026 Claim filing deadline Upcoming
- Jul 9, 2026 Final Fairness Hearing (10:00 a.m. ET, in person) Soon
- TBD after final approval Payments issued to claimants Pending
The Fairness Hearing is scheduled for July 9, 2026 at 10:00 a.m. ET before Judge Noreika at the J. Caleb Boggs Federal Building, 844 N. King Street, Wilmington, DE 19801. The opt-out and objection deadlines were June 2, 2026. Check RefrigeratorSettlement.com for any scheduling updates.
Where the money is going
This is a reimbursement-based settlement with no common cash fund. Whirlpool pays attorneys' fees (up to $2,810,000), service awards ($5,000 each to 14 class representatives), and all settlement administration costs separately. These payments do not reduce the benefits available to class members.
Reimbursement percentages vary based on the number of years after the refrigerator's in-service date the Wire Harness Issue occurred (years 2 through 7 are covered) and whether the class member notified Whirlpool before incurring repair or replacement costs. Issues occurring at year 5 or later are covered for parts only, not labor. All benefits are subject to final court approval.
Common questions
How much money will I receive?
It depends on when your Wire Harness Issue occurred and whether you notified Whirlpool before paying for repairs. For past out-of-pocket repairs during years 2-4 after the in-service date: up to 75% of repair costs if you notified Whirlpool first (65% if not). For replacement costs in years 2-4: up to 50% of the original purchase price (45% if you did not notify Whirlpool). Reimbursement percentages drop for issues in years 5, 6, and 7. For preexisting issues not yet repaired, you can choose a free repair (parts and labor for years 2-4; parts only for years 5-7) or a cash reimbursement of 30-50% of the original purchase price.
Do I need to submit proof of purchase?
For past out-of-pocket costs, you need documentary proof of what you paid, such as a repair receipt or invoice. For some requirements, a signed declaration may substitute for documents. Whirlpool has already prequalified class members who previously contacted Whirlpool about a Wire Harness Issue, so those members do not need to re-prove the issue occurred. If you lack documentation, contact the Settlement Administrator at 1-877-335-4279 or info@RefrigeratorSettlement.com.
What if I didn’t receive a notice?
Yes. Go to refrigeratorsettlement.com/submit-claim to file online. Notice was sent to potential class members identified in Whirlpool's records. If you purchased through a retailer or have since moved, you may not have received a mailed notice, but you can still file if your refrigerator qualifies.
Does staying in the class affect my right to sue later?
If you stay in the settlement class and the settlement is approved, you give up the right to sue Whirlpool for economic losses related to the Wire Harness Issue, including repair and replacement costs and related damages. Personal injury claims and property damage claims other than to the refrigerator itself are not released. The opt-out deadline was June 2, 2026.
When will payments be sent out?
Payments and approved repairs will be issued after the Court grants final approval at the July 9, 2026 Fairness Hearing and any appeals are resolved. The appeals process can take several months to over a year. No further action is needed once your claim is submitted.
Dapeer Law, P.A.
Consumer class action attorneys based in South Florida. We track settlements so you don’t have to.
Similar open settlements
This page is for informational purposes only and does not constitute legal advice. Dapeer Law, P.A. is not the administrator of this settlement and is not affiliated with Whirlpool Corp., Refrigerator Settlement Claims Administrator (the Settlement Administrator), or Class Counsel Timothy N. Mathews, Scott M. Tucker, Zachary P. Beatty, Alex M. Kashurba, and Marissa N. Pembroke of Chimicles Schwartz Kriner & Donaldson-Smith LLP. The case is Costa v. Whirlpool Corp., Case No. 1:24-cv-00188-MN, pending in the U.S. District Court for the District of Delaware before the Honorable Maryellen Noreika. Class representatives are Stacy Costa, Ryan Butler, Mark Gandara, Nathaniel Guerrero, David Hayden, Patrick Kempf, Wallace McDuffey, Timothy Middlebrooks, Missy Robinson, Misty Rombach, Kristen Tata, Melanie Fiorucci, Lamont Kincaid, and Leslie LaManna. Whirlpool denies wrongdoing. This website is attorney advertising. Past results do not guarantee future outcomes.
