Gametime Ticket Fees Class Action Settlement — Get a Credit Voucher Worth 15% of Your Fees
Gametime Ticket Fees Class Action Settlement
Gametime, Inc. agreed to a class action settlement over allegations that it did not adequately disclose the fees associated with ticket purchases, in violation of California consumer protection law. Gametime denies all wrongdoing. California residents who purchased tickets through the Gametime website or app between April 18, 2018 and May 12, 2025 will automatically receive a Credit Voucher equal to 15% of the initial fees they paid, worth at least $5.00, with no claim form required.
Settlement fund
Voucher-based
Common fund
Top payout
Min. $5 voucher
15% of your initial fees paid, valid 60 months
Opt-out deadline
Jul 20, 2026
No claim form required
Your voucher will be issued automatically
No claim form required — eligible members receive a Credit Voucher automatically. Opt out by Jul 20, 2026 to preserve your right to sue.
Do you qualify?
You are a Class Member if ALL of the following apply:
- You purchased tickets through the Gametime website or mobile app in California at any time from April 18, 2018 through May 12, 2025.
- You did not previously agree (on or before May 12, 2025) to Gametime's Terms of Service implemented in or after April 2023, and you did not receive a full refund, credit, or chargeback for all of your purchases.
- You did not intentionally activate Gametime's All-in-Pricing feature, did not purchase tickets from Gametime at least once before your first class-period purchase, and did not navigate to Gametime's checkout page before your first class-period purchase.
- Excluded: Officers, directors, and employees of Gametime, Inc.; members of their immediate families; and their heirs, successors, and assigns.
Not sure if you qualify? Call the Settlement Administrator at 1-888-808-8631, or visit GametimeSettlement.com.
What happened
Plaintiff Thomas Backer filed this class action against Gametime, Inc. alleging that Gametime failed to adequately disclose the fees associated with ticket purchases made through its website and mobile application, in violation of California's Unfair Competition Law (Cal. Bus. & Prof. Code § 17200, et seq.), California's False Advertising Law (Cal. Bus. & Prof. Code § 17500, et seq.), and California's Consumers Legal Remedies Act (Civil Code § 1750, et seq.). The lawsuit covers California residents who purchased tickets on the Gametime platform between April 18, 2018 and May 12, 2025.
Gametime denies all wrongdoing or liability and specifically denies that it failed to adequately disclose the fees associated with ticket purchases, stating it fully discloses fees as part of the checkout process. The parties agreed to settle to avoid the cost, burden, and uncertainty of continued litigation. The Court has not decided who is right. Under the Settlement, eligible class members will automatically receive a Credit Voucher equal to 15% of their initial fees paid, with no claim form required.
How to get your Credit Voucher
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1. Confirm you are eligible
You must have purchased tickets through the Gametime website or mobile app in California between April 18, 2018 and May 12, 2025. Certain users are excluded — see the eligibility checklist above for the full list.
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2. No claim form required
Eligible Settlement Class Members will automatically receive a Credit Voucher equal to 15% of their Initial Fees Paid, with a minimum value of $5.00. You do not need to file a claim. The voucher will be sent to the email address on your Gametime account, or by first-class mail if no valid email address is on file. If your contact information has changed, update it with the Settlement Administrator before vouchers are issued.
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3. Update your contact information if needed
If your email or postal address has changed, contact the Settlement Administrator at GametimeSettlement.com/contact-us.aspx, by email at info@gametimesettlement.com, by phone at 1-888-808-8631, or by mail to: Settlement Administrator, Gametime Settlement Request, PO Box 301134, Los Angeles, CA 90030-1134. You may opt out of the Settlement by July 20, 2026.
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4. Receive your Credit Voucher
Credit Vouchers will be issued after the Court grants final approval at the September 9, 2026 Final Approval Hearing and any appeals are resolved. Vouchers are valid for 60 months from the date of issuance and can be used toward ticket purchases at www.gametime.co or on Gametime's iOS or Android apps. Vouchers are non-transferable.
Key dates
- Jul 20, 2026 Opt-out & objection deadline Upcoming
- Jul 20, 2026 No action needed — voucher issued automatically Upcoming
- Sep 9, 2026 Final Fairness Hearing (9:00 a.m. PT, in person) Upcoming
- TBD after final approval Credit Vouchers issued to eligible members Pending
The Final Approval Hearing is scheduled for September 9, 2026 at 9:00 a.m. before the Superior Court of California, County of San Francisco, 400 McAllister St., San Francisco, CA 94102. The Court may move the hearing to a different date or time, so check GametimeSettlement.com for updates.
Where the money is going
This settlement does not involve a common cash fund. Gametime, Inc. will issue Credit Vouchers directly to eligible Settlement Class Members and pay attorneys' fees, costs, and the Service Award separately. Each voucher is equal to 15% of the recipient's Initial Fees Paid during the class period, with a minimum value of $5.00 per class member.
Attorneys' fees, costs, and the Service Award are paid by Gametime, Inc. separately from the Credit Vouchers and are subject to final court approval. The Court may award less than the amounts requested.
Common questions
How much money will I receive?
Each eligible Settlement Class Member will automatically receive a Credit Voucher equal to 15% of their Initial Fees Paid during the class period (April 18, 2018 through May 12, 2025), with a minimum voucher value of $5.00. The voucher is valid for 60 months from the date of issuance and is redeemable toward ticket purchases on the Gametime platform. Vouchers are non-transferable.
Do I need to submit proof of purchase?
No claim form or documentation is required. Eligible Settlement Class Members will automatically receive a Credit Voucher based on Gametime's records of fees paid during the class period. If your contact information has changed, update it with the Settlement Administrator at GametimeSettlement.com or by calling 1-888-808-8631.
What if I didn’t receive a notice?
If you purchased tickets through the Gametime website or mobile app in California between April 18, 2018 and May 12, 2025, and you are not subject to any of the exclusions listed in FAQ #5, you should automatically receive a Credit Voucher — no action is required. If you did not receive a notice and have questions about your eligibility, contact the Settlement Administrator at 1-888-808-8631 or info@gametimesettlement.com.
Does staying in the class affect my right to sue later?
Yes. Unless you exclude yourself from the Settlement by mailing or emailing a written exclusion request by July 20, 2026, you will be bound by the Settlement and will release the legal claims at issue in this lawsuit against Gametime and the other Released Parties. To opt out, send your exclusion request to: Settlement Administrator, Gametime Settlement Request, ATTN: Exclusion Request, PO Box 301134, Los Angeles, CA 90030-1134, or email info@gametimesettlement.com, postmarked or sent by July 20, 2026.
When will payments be sent out?
Credit Vouchers will be issued after the Court grants final approval at the September 9, 2026 Final Approval Hearing and any appeals are resolved. The appeal process can take a year or more. No further action is needed on your part — eligible class members will receive their vouchers automatically once the Settlement becomes final.
Dapeer Law, P.A.
Consumer class action attorneys based in South Florida. We track settlements so you don’t have to.
Similar open settlements
This page is for informational purposes only and does not constitute legal advice. Dapeer Law, P.A. is not the administrator of this settlement and is not affiliated with Gametime, Inc., Verita (the Settlement Administrator), or Class Counsel Class Counsel of Aegis Law Firm, PC. The case is Thomas Backer et al. v. Gametime, Inc., Case No. CGC-22-599227, pending in the Superior Court of the State of California for the County of San Francisco before TBD - verify before publishing. Class representatives are Thomas Backer. Gametime denies wrongdoing. This website is attorney advertising. Past results do not guarantee future outcomes.
