Gateway Community Services Data Breach Class Action Settlement
People notified by Gateway that their private information was impacted in the April 2025 cyberattack can claim up to $5,000 for documented losses or a $75 cash payment, plus medical monitoring. The claim deadline is January 25, 2027.
Settlement fund
Not disclosed
No total fund stated on the settlement website
Top payout
Up to $5,000
Documented losses up to $5,000, or about $75 cash with no proof
Claim deadline
Jan 25, 2027
74 days remaining
You may be owed money
Get claim instructions and more information directly from the official settlement website. Deadline: Jan 25, 2027.
Do you qualify?
You are a Class Member if ALL of the following apply:
- All living individuals residing in the United States who were sent a notice from Gateway that their Private Information was impacted in the Data Incident.
- Excluded: Directors, officers, and agents of Defendant.
- Excluded: Governmental entities.
- Excluded: The Judge assigned to the Action, the Judge's immediate family, and Court staff.
- Excluded: Class Members who timely and properly opt out.
Not sure if you qualify? Contact the Settlement Administrator (Gateway Data Incident Settlement c/o Settlement Administrator) at (888) 654-1277, info@GatewayDataIncidentSettlement.com, Gateway Data Incident Settlement c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958, or visit gatewaydataincidentsettlement.com.
What happened
A targeted cyberattack on Gateway's computer systems occurred in April 2025, and certain files containing private information were accessed. These files may have contained names, addresses, Social Security numbers, dates of birth, driver's license or state ID numbers, medical or treatment information, and health insurance information.
The defendant denies any wrongdoing. No court has decided who is right.
How to file a claim
1. Confirm you are eligible
All living individuals residing in the United States who were sent a notice from Gateway that their Private Information was impacted in the Data Incident.
2. Gather what you need
Cash Payment A (out-of-pocket losses): proof such as bank statements or receipts showing how much you spent or lost, showing the expenses were caused by the Data Incident; self-made notes can support but are not enough alone. Losses must have occurred April 11, 2025 to January 25, 2027 and not been reimbursed. Cash Payment B: no proof needed.
3. Choose your benefits
Medical Monitoring (CyEx Medical Shield Complete): Three years of medical monitoring. Cash Payment A – Extraordinary Out-of-Pocket Expenses: Up to $5,000 (proof required). Cash Payment B – Alternative Cash Payment: Expected $75 (pro rata, may be larger or smaller).
4. File online or by mail
Submit a Claim Form online using the LoginID and PIN from your Notice by January 25, 2027. You can also download a Claim Form and send it with supporting documents by email or U.S. mail, postmarked by January 25, 2027. Open the claim form.
Key dates
- Jan 25, 2027Opt-out & objection deadlineUpcoming
- Jan 25, 2027Claim filing deadlineUpcoming
- Feb 23, 2027Final Fairness Hearing (1:30 p.m.)Upcoming
- TBD after final approvalPayments issued to claimantsPending
Where the money is going
This is a claims-made settlement in which Gateway pays all benefits directly, including three years of medical monitoring for every class member and cash payments for valid claims. Gateway also separately pays settlement administration costs, Court-approved attorneys' fees and costs of up to $275,000, and service awards of $2,500 for each class representative. Cash Payment A and Cash Payment B claims are capped together at $250,000; if valid claims exceed that amount, payments are reduced pro rata. Payments that cannot be delivered because of incorrect or incomplete information become residual funds that are returned to Gateway.
All amounts listed above are pending and subject to final court approval at the Final Approval Hearing. The Court may award less than the amounts requested. The $75 Cash Payment B amount is an estimate, and if total claimed payments exceed $250,000, everyone's payments will be reduced pro rata.
Common questions
How much can I get?
Class Members with actual, documented out-of-pocket losses due to the Data Incident can get back up to $5,000.00. Instead of that, you may claim a one-time cash payment expected to be $75.00, which may be larger or smaller depending on the total claims filed. All Class Members are also eligible to enroll in three years of CyEx Medical Shield Complete.
Do I need proof to file a claim?
For Cash Payment A, you need to send proof, like bank statements or receipts, showing how much you spent or lost, and notes or papers you made yourself alone are not enough. For Cash Payment B, you do not have to provide any proof or explanation.
What is the deadline to file a claim?
The deadline to submit a Claim Form online or by email is January 25, 2027. A mailed Claim Form must be postmarked no later than January 25, 2027.
What if I did not receive a notice or lost my LoginID and PIN?
To start the online claim form, you must log in with the LoginID and PIN found on the Notice that was sent to you. If you are unable to locate your ID and PIN, the site says to email info@GatewayDataIncidentSettlement.com and request your LoginID and PIN by providing your full name and mailing address. You may also download a Claim Form and submit it, with any supporting documentation, by email or U.S. mail.
Dapeer Law, P.A.
Consumer class action attorneys based in South Florida. We track settlements so you don’t have to.
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This page is for informational purposes only and does not constitute legal advice. Dapeer Law, P.A. is not the administrator of this settlement and is not affiliated with Gateway Community Services, Inc., Gateway Data Incident Settlement c/o Settlement Administrator, or Class Counsel Manuel S. Hiraldo (Hiraldo P.A.); Tonyia Johnson (Shamis & Gentile, P.A.); Christopher E. Torres (EKSM, LLP); Mariya Weekes (Milberg PLLC); Kristen Lake Cardoso (Kopelowitz Ostrow P.A.); Rachel Dapeer (Dapeer Law, P.A.). The case is Dukes, et al. v. Gateway Community Services, Inc., Case No. 16-2025-CA-003328, pending in the Circuit Court for Duval County, Florida before the Honorable Michael S. Sharrit. Class representatives are Tyrone Dukes; Katlyn Collins; Alvin Thomas; Shanika Brown-Hernandez; Thea Smith; Erica Adkins. Gateway denies wrongdoing. This website is attorney advertising. Past results do not guarantee future outcomes.
